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AI can help to avoid Service Disruptions – Like the ones of Amazon Web Services

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Amazon Web Services (AWS) broke the Internet again or better yet, “a typo”. On February 28, 2017, an Amazon S3 service disruption in AWS’ oldest region US-EAST-1 shuts down several major websites and services like Slack, Trello, Quora, Business Insider, Coursera and Time Inc. Other users were reporting that they were also unable to control devices which were connected via the Internet of Things since IFTTT was also down. Those kinds of disruptions are becoming more and more business critical for today’s digital economy. To prevent these situations, cloud users should always consider the shared responsibility model in the public cloud. However, there are also ways where Artificial Intelligence (AI) can help. This article describes that an AI-defined Infrastructure respectively an AI-powered IT management system can help to avoid service disruptions of public cloud providers.

Rene Buest

Rene Buest is Director Market Research & Technology Evangelism at Arago. Prior to that he was Senior Analyst and Cloud Practice Lead at Crisp Research, Principal Analyst at New Age Disruption and member of the worldwide Gigaom Research Analyst Network. At this time Rene was considered as top cloud computing analyst in Germany and one of the worldwide top analysts in this area. In addition, he was one of the world’s top cloud computing influencers and belongs to the top 100 cloud computing experts on Twitter and Google+. Since the mid-90s he is focused on the strategic use of information technology in businesses and the IT impact on our society as well as disruptive technologies.

About Arago

Arago is a leading artificial intelligence company that helps businesses automate their IT processes through intelligent automation. Its proprietary AI platform HIRO (Human Intelligence Robotically Optimized)™ uses reasoning and a knowledge-based problem-solving engine to deliver cutting-edge enterprise IT automation solutions to clients worldwide. Founded by renowned computer scientist Chris Boos, and based in Frankfurt and New York City, Arago is powering decision making for industry leading companies. Since 2014 leading global investment firm KKR has supported Arago’s international expansion.

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