Horizont (Austria): Chatbots, Streaming, Talents

Chris Boos, Founder and CEO of arago GmbH, was mentioned in Horizont (Austria). At the Werbeplanung.at Summit, a symposium for digital transfer of knowledge, experts will discussed the influence of AI in the fields of customer service (chatbots), sports (streaming) and economy (recruiting). Especially in the field of customer service Boos told the editors his point of view. “Chatbots are nonsense. Customer won’t want automated services. Customer service has to be individual and human.”

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Arago Redaktion 1. June 2018